Returns & Exchanges
At Simply Nootropics Global, we stand behind the quality of our cognitive supplements and offer a 30-day satisfaction guarantee to ensure you have the best experience possible. If you are not completely satisfied with your purchase, we are here to help with a straightforward return or exchange process.
Initiate Your Request
Contact our support team via email within 30 days of receiving your order, providing your order number and the reason for your return.
Receive Authorization
Once your request is reviewed, our team will provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Pack and Ship
Securely package the items in their original packaging and include the RMA number inside the box before shipping it back to our facility.
Process Refund
After we receive and inspect your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing